I ordered 4 different color Brumate Toddy’s for coworkers for Christmas. Matte black, od green, matte gray and matte clay. The black and green shipped in a timely manner, the other 2 shipped almost 2.5 weeks after I placed the order. I email to check on when the other 2 would shipped and received no response but did get a shipped notice the next day. When the second package arrived 2 opened it and was extremely disappointed as they reshipped the prior color order black and green instead of gray and clay. So now I was stuck with same color cups as the prior order a week before Christmas. I had no choice but to give cups to the coworkers. I emailed the company when I received the incorrect items and received no response, instead I received a survey asking how I am enjoying a color cup I never received.